Jupiter Hospital

International Patient Services

What do you do if you have to travel for a medical problem?
Any medical problem is worrisome especially if you have to travel far from home to get proper treatment for your ailment. Do not get overwhelmed because at Jupiter Hospital our priority is to remove your stress and make you and your family comfortable and relaxed until you get better and return to wellness.

Are you in safe hands?
Highly skilled, internationally renowned and experienced team of doctors at Jupiter Hospital treats you to return to wellness. Trained nursing staff offer warm, friendly and compassionate nursing care to make you feel at home. Our team of specially trained international care coordinators provides you with the highest level of concern and respect. Your coordinator at the Jupiter Hospital will serve you as your guardian and help you with your medical needs and your individual preferences keeping your cultural, linguistic and religious expectations in mind.

What should I do to request for an appointment?
You can send in an enquiry, send in your medical records in English and receive a cost estimate. Once you receive your appointment confirmation, you can apply for a visa and make your travel arrangements.

Where do I send a request for enquiry?
To request an appointment you can call at +91-98-695-76527 between 9:00 a.m. to 4:00 p.m. (Eastern Time), Monday through Saturday.

You can avail an estimated cost of treatment through an enquiry.



Select Speciality:

Diagnosis / Medical Condition:

Current Symptoms / Resent Complaints:

Relevant Past Medical History:

Co-morbidity (Hypertension / Diabetes etc}:

Personal and Demographic Details:
Prefix:

Gender:

Age:

First Name:

Last Name:

Contact Number:

E-mail ID:

Country:

City:

What should my medical records comprise of?

Send in your medical records in English.

Current diagnosis
Films (X-ray, MRI, CT scan, ultrasound)
Biopsy results
Your contact information
Email scanned copies to your coordinator or send copies via international courier (DHL, FedEx) to:
Jupiter Hospital.
Attention: [International Patient Services]
Eastern Express Highway,
Thane – 400601, INDIA.

What do I do to receive a cost estimate?
Once we receive your request, our International Patient Services coordinator will contact you within one business day to gather more detailed information. He/She will assist you with preparing estimates, understanding the bill as and when required.

How do I prepare my visa?
Once your appointment has been confirmed, your coordinator will send an appointment confirmation mail that can be used for your Visa Application. Let us know if you require a Visa Invitation Letter for your application.

What about my travel arrangements?
We at the Jupiter Hospital, Thane, Mumbai, assure you a stress free medical care. Once your appointment has been confirmed, your care coordinator will assist you with any transportation and accommodation related to your visit. We can also help you make arrangements for dining, shopping and sightseeing.

Once your appointment is confirmed you will have a complete account of information related to transportation, accommodation, consultant appointments, surgery planning, approximate cost estimates, stay period etc to make a confirmed decisions.

You can convey the same by informing your travel itinerary and other preferred choices so that we can make final bookings for stay, transportation, treatment etc and send you a final confirmation from our end.

Which is the nearest airport to Jupiter Hospital?
Jupiter Hospital is situated in Thane. The nearest airport to Thane is the Chhatrapati Shivaji International Airport, Mumbai which is at a distance of 36 kms from the city. Depending on the traffic, the drive to Jupiter Hospital would take between 45 to 75 minutes. Several domestic and international carriers operate regular flights from the Chhatrapati Shivaji International Airport to major cities. This is the fourth best airport in the world.

Thane alias Thana is the headquarter of Thane district located in the north-west side of Maharashtra State It is a city of lakes. The best season to visit is from November to March. Temperature: Min: 17.5oC Max: 34.4oC

What are the accommodation facilities?
Our team can help make lodging reservations suited to your needs and budget. We have our own ITC Hotel “Fortune Park Lakecity” in hospital premises that has reduced rates especially for our hospital guests. The International Patient Services team can help you with hotel discounts at most hotels in the Thane area and its surrounding region too.
For more details visit Fortune Hotel website: www.fortunehotels.in
Link of PDF Apartment accommodations are available in the Thane area for patients who are staying for a long-term or prefer a more home-like environment.

Are there any transportation facilities?
For your convenience, we can arrange for a vehicle to take you to your hotel when you arrive at the local airport. Please note that this service is charged. One Pickup and Drop is complimentary for those patients who require direct admissions. If you need an ambulance, please let us know.

How do I manage my billing?
Our helpful and knowledgeable International Patient Services coordinators will assist you with preparing estimates, understanding the bills, exchanging foreign currency etc.

What special facilities are available during my stay?

Assistance for Foreign Regional Registration.
Highly skilled, internationally renowned and experienced team of doctors (specialist as necessary)
Round the clock warm, friendly and trained nurses who take care of patients as their family
Personal escort to medical appointments and treatment coordination
Assistance for language interpretation
Assistance during inpatient stay and after discharge
Equipment and/or home care arrangements (as necessary)
Private duty nurse arrangements (as necessary)
Follow-up appointment(s) scheduling
Financial counseling - acceptance of Foreign Currency, Exchange Services
Assistance for dining, shopping, sightseeing and entertainment
Internet access & international calling facility
Relaxing, hospitable executive lounge

What special facilities are available on my discharge?

Assistance with medical records
Assistance with prescriptions for medications and equipments.
Follow-up with clinical and administrative staff
Future appointment scheduling
Consolidated final bills
Drop at the Mumbai Airport

Our goal at Jupiter Hospital is to provide you and your family with excellent services and to continually improve upon them. Your feedback and suggestions are very important to us.